Introduction :

– This leaflet aims to give you simple and practical information related to your relative/friend’s admission to Intensive care unit (ICU).

– We appreciate that this is a very stressful time and hope that this leaflet will answer some of the questions you may have.

– ICU is a 44 bedded intensive care unit. We have the skills required to care for anybody requiring intensive care or high dependency care.

Admission to ICU

– Your relative has been admitted to ICU because they require constant monitoring and treatment. Your relative’s condition may change quickly and be life threatening, and because of this, the information you receive may differ from day to day.

– All patients on arrival to ICU will have a thorough assessment by the doctors/consultants and nurses. During this time, you will be asked to wait in the relatives’ room. A nurse will be with you as soon as your relative’s condition has been stabilised.

– Your relative may be surrounded by a lot of equipment and monitoring, which can appear quite daunting at first. This amount of equipment and monitoring is quite normal in an intensive care unit and your nurse will gladly explain their use if you would like to know.

– The bedside nurse can answer any initial questions you have. You will have regular opportunities to speak to the doctors regarding your relatives condition and treatment plan. Where possible we will discuss in advance any proposed treatment for your relative. However, in some urgent situations this will not be possible.

Who’s who?

Consultant: The ICU team is lead by a consultant who is supported by doctors who are training to work in Intensive Care.

Nurses: There will always be a nurse providing continuous care for your relative. Care is usually one to one round the clock but this will reduce as your relative’s condition improves.

Physiotherapist: All patients will be seen at least twice daily by a dedicated physiotherapist, who will provide physiotherapy.

Public Relation Officer : Feel free to discuss any issues related to yours patient’s health with our onsite PRO.

Dietician: Most patients in ICU are unable to eat or drink and require nutritional support. The dietician assesses each patient’s dietary requirements, and prescribes the appropriate nutrition care.

Ward assistants: The team of ward assistants are responsible for cleaning the ward.

Visiting :

  • You can visit your relative at any one time in ICU.

  • This is for reasons of safety and an attempt to keep noise levels down.

  • You may want to limit the number of visitors to your relative, to allow for frequent rest periods.

  • In our experience, too many visitors over too long a period can be very tiring for the patient, so please bear this in mind when thinking about visiting.

  • Please note: It is hospital policy not to give out specific patient information over the phone. Therefore the information you will be given will be minimal.

  • It is hospital policy that all mobile phones are turned off before entering the unit.

Privacy and Dignity

KLE& #39;S Hospital is committed to treating all patients with privacy and dignity in a safe, clean and comfortable environment.
Once your relative is well enough to be transferred to the ward, they will be cared for in wards.

Your involvement in care

Your relative may be heavily sedated. However, you should always assume that they can hear your voice.

It may be possible for you to assist in certain aspects of your relative’s care, such as washing hands and face, brushing hair etc. Please discuss this with the nurse looking after your relative.

Ward Routine (these are approx. times only)

  • 09.00-11.00am The doctor caring for your relative will perform an assessment and order any tests and investigations that may be required.

  • Any time during the day or night your relative could be taken for a scan or other diagnostic procedure.

  • If your relative is able to eat or drink:

  • Breakfast is served from 8:00 am onwards

  • Lunch is served from 12:00 noon onwards and dinner is served from 08:00 pm onwards.

Facilities & refreshments

In the main concourse of the Hospital will find various food outlets, newsagents, ATM machines, public telephone and flower shops. (But please note: fresh flowers are not allowed in ICU due to infection risk). There is a coffee shop on the fourth floor as well.

Patient valuables

Please don’t bring any valuables or large sums of money in, as the hospital cannot be held responsible for it.


The ward that your relative is transferred to will be dependent upon their medical needs. These wards have visiting hours and you must only visit during these times. This will allow your relative to receive the rehabilitation and rest periods that they require.


Although the circumstances surrounding your relative’s admission to ICU are often traumatic and extremely stressful, we aim to provide both you and your relative with an excellent service, within a safe, caring environment.

Our Intensive Care Unit Gallery

  • Disclaimer: We are not responsible for hospital rates that are mentioned on any other website/s.